Supports the Assistant Director and Fleet Manager in the coordination of 3 business units under the Fleet Services umbrella. This position will spend a majority of their time within the motor pool, however assignments in other areas will be as needed. This position will have fiscal responsibilities that impact a large scope of University departments, and must also have a basic understanding of Grant guidelines.

Department Oversight – 40%

  • Assists in the management of 4 business units as assigned by Supervision including but not limited to Motor Pool, Long Term Leasing, Repair, and Fuel Operations.
  • Manages the fleet fuel cards including dispatching cards, billing, and addressing card issues.
  • Manages the lease vehicle program including customer service, assisting with maintenance scheduling, reporting damage, and billing. Assists in managing new lease vehicle requests and vehicle placement.
  • Assists in working with outside rental vendors including booking vehicle and charter bus reservations and addressing billing issues.
  • Assists in monitoring motor pool vehicle maintenance, monitors fuel usage, fuels and washes vehicles as needed, and checks vehicles and records any damage including reporting and obtaining estimates and repairs.
  • Addresses the majority of day-to-day technological office issues including problem-solving, software training, maintaining computers, utilizing current and help introduce new technologies, managing the departments online services, cloud storage, website and working with ITS to solve various issues.
  • Responsible to provide department coverage and plan the appropriate staffing needs as based on the approved absences for the department.
  • Designs and maintains department forms and contracts according to needs of customers and coworkers.
  • Manages and orders department office supplies.
  • Helps maintain physical facilities and prepares department for next day dispatching.
  • Oversee and approve payroll for all (10) student employees.

Customer Service -40%

  • Assists in providing as-needed customer service to a diverse clientele via in-person, phone, and email including managing reservations, dispatching vehicles, billing, problem-solving, responding to emergencies, and maintaining a customer-friendly work environment.
  • Plan and execute objectives under the guidance of the department, while maintaining the highest level of customer service to our customer base

Recruitment and Training – 10%

  • Manages the job posting, interviewing, hiring, terminating, and scheduling processes of student workers.
  • Interact & participate in the hiring & training of students, and any Full time employees as needed.

Other – 10%

  • Other duties as assigned.

Minimum Qualifications 

  • High school diploma AND
  • 1-3 years administrative/coordinative program experience; OR
  • Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis. 


Salary range is $36,018 to $45,023. Annual salary commensurate with candidate’s qualifications and related experience.

Application Deadline

June 30, 2022 at 11:59 p.m.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution.  Women, minorities, veterans and individuals with disabilities are encouraged to apply.  NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service.  AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.